FAQs
FAQs
WHAT IS RAW HAIR?
Raw hair is unprocessed as it has not been chemically treated or manipulated in anyway or mixed with synthetic hair leaving the hair cuticles damage free and intact making it more durable!
CAN I COLOUR MY MILOU&CO EXTENSIONS?
OF COURSE YOU CAN!
Thus, any chemical processes should be done by a professional as chemically altering the hair can possibly damage it. Although our raw hair extensions can handle a colouring process very well, please be cautious. Once the hair is chemically-altered incorrectly, the cuticle can become damaged and overexposed. This will affect the overall look and feel of your hair. Chemical damage has no contrary, and we will not be held liable for any damages.
HOW MANY BUNDLES DO I NEED?
For a whole head, we recommend at least three bundles. If you are ordering bundles longer than 16", four or more bundles are recommended. For clip-ins we recommend three bundles (300g).
CAN MY MILOU&CO EXTENSIONS BE STRAIGHTENED?
Your new raw hair extensions can be styled like your own hair. You are able to use straighteners, curlers and all other hot tools. Please be mindful, as the hair does not have all the nutrients that a strand growing from your scalp will. Heat damage can cause breakage and dryness. Therefore, it is imperative that you use a heat-protecting product, always co-wash your hair, and protect it during sleep hours.
HOW LONG DOES THIS HAIR LAST?
Our raw extensions can last through multiple installs. However, the lifetime of your extensions depends heavily on how they are cared. On average, our customers can use their extensions from 2+ years if cared for correctly.
DOES THIS HAIR SHED?
Minimally, no hair is absolutely perfect. You may see a few strands here or there while detangling or styling, but nothing troubling or excessive. The most effective way to avoid shedding is by sealing the wefts.
HOW MUCH DOES EACH BUNDLE WEIGH?
Each bundle weighs 100grams
HOW LONG DOES DELIVERY/SHIPPING TAKE?
Next Day UK Delivery will be guaranteed to be delivered by 1pm via Royal MailStandard UK Delivery will be delivered within 2 working days via Royal MailInternational Delivery: Europe: 3-5 working days / USA + REST OF THE WORLD: 5-7 working days
I HAVE ANOTHER QUESTION THAT’S NOT PART OF YOUR FAQs
Apologies if your question is not part of our FAQs.
If you have a further questions which has not been addressed in this section or anywhere else on the website, please email your question to info@milouandco.com
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